jl988 Privacy Policy

jl988 is an online casino and sports betting platform serving Filipino players across the Philippines. In the ordinary course of providing our services — account registration, deposits, withdrawals, game access, KYC verification, customer support, and promotional communications — jl988 necessarily processes personal data about its users.

jl988 takes its obligations as a personal information controller under the Philippine Data Privacy Act of 2012 seriously. We are committed to handling your personal data with transparency, integrity, and in accordance with all applicable legal requirements. This Policy applies to all personal data collected through the jl988 website at jl988.club, our mobile web platform, customer support channels including live chat and email, and any other services operated by jl988.

This Policy should be read together with jl988's Terms and Conditions and Responsible Gaming Policy. Where any conflict exists between this Policy and those documents regarding data handling, this Privacy Policy takes precedence.

For the purposes of the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, jl988 acts as the Personal Information Controller in respect of all personal data collected and processed through the jl988 platform.

jl988 has designated a Data Protection Officer ("DPO") responsible for overseeing the organization's data protection strategy and ensuring compliance with applicable data privacy laws. Inquiries, data subject rights requests, and privacy-related complaints may be directed to the jl988 Data Protection Officer via the contact details set out in Section 14 of this Policy.

As a personal information controller, jl988 determines the purposes and means by which your personal data is processed. Where jl988 engages third-party service providers to process personal data on our behalf, those parties act as Personal Information Processors and are subject to contractual obligations consistent with the requirements of the Philippine DPA.

jl988 collects and processes the following categories of personal data in connection with the provision of our platform and services:

3.1 Registration and Identity Data

• Full legal name as it appears on a government-issued identification document
• Date of birth (to verify the 21+ age requirement mandated by PAGCOR)
• Philippine mobile number (used for account verification, 2FA, and support)
• Email address (used for account notifications and correspondence)
• Username and encrypted password credentials
• Residential address (collected during KYC verification)

3.2 Identity Verification (KYC) Data

• Government-issued photo ID (Philippine passport, driver's license, SSS/GSIS ID, PhilHealth ID, or similar)
• Proof of address documentation (utility bills, bank statements, or similar)
• Proof of payment method ownership where required for withdrawal processing
• Selfie or liveness verification photograph where required by enhanced due diligence procedures

3.3 Financial and Transaction Data

• Deposit and withdrawal transaction records including amounts, dates, payment methods (GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, PESONet), and transaction reference numbers
• GCash or PayMaya account reference numbers associated with transactions (not full account credentials)
• Bank account details where provided for bank transfer transactions

3.4 Gaming Activity Data

• Game session logs, wager history, win/loss records, and bonus usage history
• Responsible gaming tool settings including deposit limits and self-exclusion records

3.5 Technical and Device Data

• IP address and approximate geolocation data derived from it
• Device type, operating system, browser type and version
• Session timestamps, login history, and platform interaction logs
• Cookie and tracking data as described in Section 7

3.6 Communications Data

• Records of live chat conversations with jl988 support staff
• Email correspondence with jl988 customer support and compliance teams
• Formal complaints or dispute records

jl988 uses the personal data it collects for the following specific purposes:

jl988 will not use your personal data for any purpose not described in this Policy without first obtaining your consent or establishing another lawful basis for processing.

Under the Philippine Data Privacy Act of 2012, jl988 relies on the following legal bases to process your personal data:

• Contractual Necessity: Processing required to perform our contract with you — including account creation, payment processing, and provision of gaming services — is lawful as it is necessary to fulfill our obligations under jl988's Terms and Conditions.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, anti-money laundering obligations under AMLA, KYC requirements, and the Data Privacy Act of 2012 itself.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics — where our legitimate interests are not overridden by your privacy rights.
• Consent: Processing for optional marketing communications, promotional messaging, and non-essential cookies — where your freely given, specific, and informed consent has been obtained. You may withdraw this consent at any time.

jl988 does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. We disclose your personal data only in the circumstances described below:

6.1 Service Providers (Personal Information Processors)

jl988 engages trusted third-party service providers to perform functions on our behalf, including payment processing (GCash, PayMaya, bank partners), KYC and identity verification services, IT infrastructure and hosting, fraud prevention tools, and customer support software. These providers are contractually bound to process your data only on jl988's instructions and in accordance with this Policy and applicable Philippine data privacy law.

6.2 Game Software Providers

Where necessary for the provision of specific game titles, jl988 may share technical session data with licensed game software providers (such as JILI Games and similar studios). The scope of any such sharing is limited to what is technically necessary to run the game and record its outcomes. Game providers do not receive your KYC documents, payment details, or full identity information.

6.3 Regulatory and Law Enforcement Authorities

jl988 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other authorized regulatory bodies where required to do so by applicable Philippine law, court order, or lawful regulatory requirement. Such disclosures are made in good faith and only to the minimum extent required by the applicable obligation.

6.4 Business Transfers

In the event of a merger, acquisition, sale of assets, or similar corporate transaction affecting jl988, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that result from it, in accordance with applicable law.

jl988 uses cookies and similar tracking technologies on its platform to enhance functionality, maintain session security, analyze usage, and deliver relevant content. A cookie is a small text file stored on your device by your web browser when you visit a website.

Types of Cookies Used by jl988

• Essential Cookies: Required for the jl988 platform to function correctly, including maintaining your login session, remembering your currency and game preferences, and enabling secure transactions. These cannot be disabled without affecting core platform functionality.
• Analytics Cookies: Used to collect anonymized information about how players use the jl988 platform — such as which pages are visited most frequently and how users navigate between sections. This data helps jl988 improve the platform experience.
• Security Cookies: Used to detect fraudulent activity, identify unusual login behavior, and protect your jl988 account from unauthorized access attempts.
• Preference Cookies: Store your platform settings and preferences — including game display options and responsible gaming tool configurations — so they persist across sessions.

You may configure your browser to refuse some or all cookies, or to alert you when cookies are being set. Please note that disabling essential cookies will impair the functionality of the jl988 platform and may prevent you from accessing your account or completing transactions.

jl988 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, to maintain your account in an active state, and to comply with applicable legal, regulatory, and accounting obligations.

Specific retention periods applicable to jl988 player data are as follows:

• Active Account Data: Retained for the duration of your jl988 account and for five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements under the Philippine AMLA.
• KYC Documents: Retained for a minimum of five (5) years following the end of your business relationship with jl988, or longer where required by applicable law.
• Transaction Records: Retained for five (5) years following the transaction date, consistent with Philippine AML and gaming regulatory requirements.
• Support Communication Records: Retained for three (3) years following the last communication, or longer where records are relevant to pending disputes or regulatory inquiries.
• Responsible Gaming Records (self-exclusion): Permanent records of self-exclusion requests are maintained to prevent re-registration during active exclusion periods.

Upon expiry of the applicable retention period, jl988 will securely delete or anonymize your personal data in a manner that prevents its reconstruction, identification, or re-use.

jl988 implements a range of technical, organizational, and procedural security measures designed to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and jl988's servers is encrypted using industry-standard SSL/TLS protocols. The padlock icon in your browser address bar confirms that your jl988 session is encrypted.
• Encrypted Password Storage: Passwords are never stored in plaintext. jl988 uses strong cryptographic hashing algorithms to store password credentials, meaning that even in the unlikely event of a data breach, your actual password cannot be recovered from stored data.
• Access Controls: Access to systems containing personal data is restricted on a strict need-to-know basis. jl988 staff are trained in data protection principles and their data access is logged and audited.
• Two-Factor Authentication: jl988 offers and strongly recommends two-factor authentication for all player accounts, adding a layer of protection against unauthorized account access even where credentials are compromised.
• Regular Security Audits: jl988 conducts periodic security assessments and vulnerability testing of its platform infrastructure to identify and remediate potential security weaknesses.
• Data Breach Response: In the event of a personal data breach that poses a real risk to affected individuals, jl988 will notify the National Privacy Commission and affected data subjects in accordance with the requirements of the Philippine Data Privacy Act and NPC Circular No. 16-03.

As a data subject under the Philippine Data Privacy Act of 2012, you are entitled to the following rights in respect of your personal data held by jl988:

• Right to be Informed: You have the right to know whether jl988 holds personal data about you, the purpose of processing, the scope of data collected, and how it is used — all of which are described in this Privacy Policy.
• Right to Access: You may request a copy of the personal data jl988 holds about you, together with information about how it is processed. Requests will be fulfilled within a reasonable period and at no charge for standard requests.
• Right to Correction: If any personal data jl988 holds about you is inaccurate, incomplete, or outdated, you have the right to request that it be corrected. Some corrections can be made directly within your jl988 account settings; others require you to contact our support team.
• Right to Erasure (Right to be Forgotten): You may request the deletion of your personal data where jl988 no longer has a lawful basis to retain it. This right is subject to exceptions where retention is required by law — particularly under anti-money laundering regulations.
• Right to Object: You may object to the processing of your personal data for direct marketing, automated decision-making, or profiling purposes. You may also object to processing based on legitimate interests where your specific circumstances warrant it.
• Right to Data Portability: You have the right to receive a machine-readable copy of personal data you have provided to jl988, and to have that data transmitted to another data controller where technically feasible.
• Right to Withdraw Consent: Where jl988 processes your data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: If you believe jl988 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of the above rights, please contact jl988's Data Protection Officer using the contact information in Section 14. jl988 will respond to all valid data subject rights requests within fifteen (15) working days of receipt, or longer where the complexity of the request warrants additional time, in which case jl988 will notify you of the extended timeline.

The jl988 platform is strictly not intended for use by individuals under the age of twenty-one (21). jl988 does not knowingly collect or process personal data from individuals below the minimum age requirement. The 21+ age restriction is a firm legal requirement under PAGCOR's online gaming licensing framework for the Philippines.

jl988 verifies the age of all players during the KYC process and will immediately suspend and close any account found to belong to an underage individual. Any personal data inadvertently collected from an underage individual will be securely deleted upon discovery.

If you have reason to believe that a minor has registered a jl988 account, please contact our support team immediately so that appropriate action can be taken. We take our obligations to protect young people very seriously and cooperate fully with any investigation related to underage access to our platform.

jl988 is primarily operated to serve players based in the Philippines. However, some of the third-party service providers and technology infrastructure providers engaged by jl988 may be located in jurisdictions outside the Philippines. Where personal data is transferred outside the Philippines, jl988 takes steps to ensure that such transfers are lawful and that the recipient provides a comparable level of data protection to that required under the Philippine DPA.

Specifically, jl988 ensures that international transfers of personal data are subject to one or more of the following safeguards: contractual clauses requiring the data recipient to protect the data to the Philippine DPA standard; the data recipient being located in a jurisdiction deemed to have adequate data protection laws; or the data subject having provided explicit consent to the transfer after being informed of the risks.

jl988's game software providers — including JILI and similar licensed studios — may be headquartered outside the Philippines. Data shared with these providers for the purposes described in Section 6.2 of this Policy is subject to contractual protections consistent with the requirements of the Philippine DPA.

jl988 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, platform functionality, or regulatory guidance from the National Privacy Commission. The effective date at the top of this Policy will be updated with each revision.

Where changes to this Policy are material — meaning they significantly affect your privacy rights or how we use your data — jl988 will notify registered players via email or SMS at least seven (7) days before the updated Policy takes effect, where circumstances permit. For non-material changes, notification may be made by prominently displaying a notice on the jl988 platform.

Your continued use of the jl988 platform after any amendment to this Privacy Policy constitutes your acknowledgment of, and agreement to, the revised Policy. If you do not agree with any changes, you should contact jl988 support to request account closure and request deletion of your personal data to the extent permitted by law.

If you have any questions, concerns, or complaints regarding this Privacy Policy or jl988's data processing practices, please contact jl988's Data Protection Officer or support team through any of the following channels:

jl988 will acknowledge all privacy-related inquiries within five (5) business days and provide a substantive response to formal data subject rights requests within fifteen (15) working days of receipt, subject to reasonable extension where complexity requires it. This Privacy Policy was last reviewed and updated in January 2026.